Marketing Focus - The Hidden Sales Cycle
Last week I took part in a fascinating webinar by The Marketer all about how internet use is changing the buying process and the roles of marketing and sales and I wanted to share the insight.
The experts explained how the online buying journey is quite erratic, but that the research tends to be comprehensive and rely on different sources to make the correct decision. The message was that as modern marketers, the role is increasingly to create the best content to assist your buyers in the evaluation stage and give them no reason to look elsewhere.
Apparently online buyers tend to be 57% through their buying cycle before they make contact with a sales person, so the content marketing needs to be really good to make them get in touch.
They suggested that if you can get a really good idea of who your clients are, what they want to know and where they are looking for information you can develop the right content for them and learn more about the prospect before they actually get in touch. This information can be provided to sales and marketing can develop templates and tools to automatically generate content as well as streamlining the sales process.
I can see a lot of application for this kind of approach for small to medium sized businesses on the Costa del Sol, as it doesn’t require huge investment, just good planning and understanding customers. Armed with the plans and knowledge, quality content can be created to populate a blog to fill any knowledge gaps, position your company as the expert and the go-to source for information.
You can read the full article on our blog here. |